Getting Help
The LCRC Systems Team is dedicated to helping the users make the best
use of the LCRC facilities. A wide range of information is available
on the web. If you are unable to find the answers that you need
within the web site, please contact us directly with any questions or
requests. Your feedback is appreciated.
The LCRC Application Engineers are the user community's primary point of
contact for non-system related issues. They are responsible for
help with user code optimization and debugging;
documentation; online, remote, and classroom training; and third-party
applications and library support.
| Issue/Topic |
Form of Contact |
Contact Information
|
|
All general and technical questions regarding the Jazz cluster
including computer security; accounts; computer
status information; network issues. Preferred method of
requesting assistance.
|
Email to LCRC Support Team |
support@lcrc.anl.gov
|
|
All questions related to user code optimization and debugging;
submitting jobs to the batch system; parallel programing and
MPI; third-party application software and libraries; training;
and outreach programs.
| Email to LCRC Application Engineers |
support@lcrc.anl.gov
|
